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Sephra’s Comprehensive Repair Facilities

Sephra takes pride in being the authorised warranty repair centre for Sephra Commercial Catering Equipment, including chocolate fountains, waffle bakers, crepe makers, and hot chocolate dispensers. We recognise that even the most dependable equipment may require servicing or repairs over time. Rest assured that your valuable investment is in capable hands. With our full-fledged repair facilities and a team of trained engineers, we're well-equipped to address a wide range of equipment needs. Our extensive inventory of Sephra spare parts ensures that we can provide swift and efficient solutions, whether you require scheduled service programs or ad-hoc repairs, ensuring minimal downtime for your business operations. Our dedication to excellence extends to our repair services, ensuring that your equipment continues to perform at its best. For your convenience, we also offer collection and delivery services for your equipment.

Chocolate Fountains: Regular Servicing for Problem-Free Operation

To ensure problem-free operation, all chocolate fountains require regular servicing. We recommend servicing our fountains approximately every 500-1500 hours or once a year (whichever is soonest), depending on the model and age of the fountain. Our fully trained engineers can provide this service at a low cost. We can arrange to collect, service, and return your chocolate fountain. If you prefer to carry out the installation of the service kit yourself, we can supply the necessary parts. Parts, labour, collection and delivery charges all apply. Additionally, a cleaning fee, starting from £20.00 + VAT, may apply to chocolate fountains that are returned in an unhygienic state or in a condition that obstructs our engineers from completing the necessary work. Failure to service your Sephra Chocolate Fountain may invalidate your warranty.

In addition to our servicing expertise, Sephra is your go-to source for a wide range of replacement parts designed to maintain your Sephra Chocolate Fountain in peak condition. From motors to thermostats, we maintain a comprehensive inventory of every component you may require. If your chocolate fountain isn't running as smoothly as it should, don't hesitate to reach out to us. Our experienced engineers are ready to investigate the issue and provide you with a detailed quotation for the necessary repairs. Please note that for this investigation, a minimum fee may apply, covering labour and shipping costs.

Waffle Plate Recoating Service

For our Waffle Makers, we understand that consistent performance is crucial. That's why, as well as Sephra replacement plates, we also offer a recoating service for used Sephra coated aluminium plates. To prolong the life of your waffle maker, we recommend limiting the use of oils on the plates, as excessive oil can accelerate deterioration. Our goal is to help you maintain your waffle maker's efficiency and extend its lifespan.

Sephra Seal & Bearing Replacement

International Servicing

For our international customers, Sephra Distributors are fully trained to service your Sephra Fountains and equipment. To find your nearest repair centre, please refer to our list of Sephra Distributors. We're committed to ensuring that your Sephra equipment continues to perform reliably, no matter where you are in the world.

For enquiries, quotes, or to schedule servicing, please don't hesitate to call us at +1 858 675 3088. Sephra is here to keep your equipment in peak condition, supporting your culinary endeavours every step of the way.